how to delete flow interviews

Say hello, and leave a message! I'm trying to delete a flow version and I'm getting below error, and when trying to access the reference I get below error. Our recommendation is to replace the scheduled actions with a paused flow. Update Content Based on a Document Range from a Process. When six days passes, we lookup the Lead to make sure the Lead Status = Open with a decision element. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. All rights reserved. I ran into this issue, although I had no paused flow intervals. The best answers are voted up and rise to the top, Not the answer you're looking for? When should I not use a flow? To answer your question, no, I never figured this out. I am sure there is a way to do this without process builder. If that user is inactive, the interviews can't resume. Some things I have tried: Recycle bin it's empty The Microsoft 365administrator can set the default behavior for new lists. Why and when would an attorney be handcuffed to their client? I have added lead.isconverted equal true and lead.flow id not null condition. So you would have a process builder with one criteria action group to invoke the flow to send the emails and then the 2nd criteria action group would invoke the Delete Flow Interview Record flow when the lead is converted. Hello Cheryl, Thanks for the post. Can you provide me with more info on the criteria for your process? This article will help you understand how to mass delete Paused and Failed Flow Interviews. Documenting your flow allows the next person, or the forgetful future version of yourself, to understand the overall flow's objective. The solution from Salesforce is to go to Setup | Paused Flow Interviews and delete the paused flow that is causing the issue. Then query FlowVersionView for anything else that references the same FlowDefinitionViewId. This will get you all inactive flow, modify accordingly. I would like to detele these. As a customer, I want to delete Event Monitoring data for a given user on request. I also discussed a way to check the Paused and Failed Interviews in the Flow and Process Builder, by navigating toSetup| Paused Flow Interviewsas shown in the following screenshot: Use theDel link to remove aFlow Interview (An interview is a running instance of a Flow) from the Paused and Failed Interviews queue, but it doesnt allow you to mass delete/remove the Paused and Failed Flow Interviews. To confirm that you want to delete the flow, selectDelete. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. How to mass delete/remove Waiting and Failed Flow Interviews. Pass the flow Ids into the method one by one. We use three kinds of cookies on our websites: required, functional, and advertising. Hello Jason! Remove a Document from a Process. CRM Analytics aka Tableau CRM I tried deleting them with dataloader but cannot as they are all associated with running flow orchestrations. Flow Core Action for Commerce Checkout Flow: Delete Cart. Has there ever been a C compiler where using ++i was faster than i++? I am running into the exact same issue. Browse other questions tagged. / Declarative Programming, Flow, Free AppExchange Package, Salesforce How To's / By Now the cool part about this is you can reuse the Delete Paused Flow Interview Record flow you installed from the package for any object. To learn more, see Switch the default experience for document libraries from new or classic. That would indicate the older inactive versions that could be deleted. Here is what the process builder looks like: The first step is to update the Lead Flow Id field in your flow that is creating the paused flow interview record. Scheduled actions remain in the queue, even if the record no longer meets the associated criteria when the scheduled actions are executed. Please review this blog post prior to reading this one, it will help further explain deleting paused flow interviews. You'll want to open the flow and resave it using your credentials so the emails will come to you instead. I know I can delete flow orchestrations one by one but is there anyway to delete them en masse so I can then delete the 50,000 paused flow interviews? Learn more about Stack Overflow the company, and our products. Remove Document Members from a Process. You will need one process builder, two flows and a custom text field on the Lead. ClickActivate. Your email address will not be published. Flows might not identify all the data to delete. The Lead went through the entire flow and received both emails. Make sure to set the flow variable for the Lead Id. Explore subscription benefits, browse training courses, learn how to secure your device, and more. After the flow has been deleted, your My flows page loads showing a listing of all your flows. Hi, we've reached our 50,000 paused flow interview limit. Next, the process builder removes the value from the Lead Flow Id field. Edit 08-03-2020 Like Like To do,click on the Run button available on the Screen Flow. More improtant, you can able to customize Flow label as per your need. following flow interviews. Pardot Specialist & Consultant, Converting 15 digit ID to 18 digit Salesforce ID, on Mass Delete Paused and Failed Flow Interviews, Mass Delete Paused and Failed Flow Interviews, Set Created Date For Test Class sObject in Apex, Check if a String is Null, Empty or Blank in Apex, Dynamically Access Custom Labels in Apex, Hard Delete Records Using Salesforce Flow, List of All Available Formulas For Salesforce Flow, Salesforce Summer'23 Release Quick Summary, Pass lightning-input field Value from a Button Click to Lightning Web Component Controller, Count Number of Records in a Record Collection Variable, How to Fix FIELD_CUSTOM_VALIDATION_EXCEPTION Error, Adding Validation to Flow Screen Components, Get Record Id and Object API Name in Lightning Web Component. If you continue to use this site we will assume that you are happy with it. Is a house without a service ground wire to the panel safe? My flow is working as the initial task is triggering for me so I know the flow is making its way to the point of the pause, but its not allowing me to convert during the pause. after 5 hours of its creation. If a user wants to convert the Lead prior to this date, they receive an error Unable to convert lead that is in use by workflow. Pardot Specialist & Consultant, Converting 15 digit ID to 18 digit Salesforce ID, on Mass Delete Paused and Failed Flow Interviews, Mass Delete Paused and Failed Flow Interviews, Set Created Date For Test Class sObject in Apex, Check if a String is Null, Empty or Blank in Apex, Dynamically Access Custom Labels in Apex, Hard Delete Records Using Salesforce Flow, List of All Available Formulas For Salesforce Flow, Salesforce Summer'23 Release Quick Summary, Pass lightning-input field Value from a Button Click to Lightning Web Component Controller, Count Number of Records in a Record Collection Variable, How to Fix FIELD_CUSTOM_VALIDATION_EXCEPTION Error, Adding Validation to Flow Screen Components, Get Record Id and Object API Name in Lightning Web Component. Note:You can view all of your flows and check status on the Power Automatewebsite at: https://flow.microsoft.com. Hi MC34, probably you are looking for something like this. Upper bound for Hall's conjecture on separation of squares and cubes, How to Find the Range of Exponential function with Parameter a as Base. Below is the screenshot of the most active version of a Process. Can you guide me is there any way so i can resolve it. Hello, I have tried to implemented the things as per the post. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Is this correct? 577), Self-healing code is the future of software development, We are graduating the updated button styling for vote arrows, Statement from SO: June 5, 2023 Moderator Action, I am getting error "An error occurred when executing a flow interview" in process builder, Flow Error: If that user is inactive, the interviews can't resume, Unable to send email via Apex Trigger on Non-Admin profile. https://help.salesforce.com/s/articleView?id=000340209&type=1 https://automationchampion.com/2022/01/28/mass-delete-paused-and-failed-flow-interviews/ To delete an active flow version, first deactivate it. Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. Conga Configuration & Integration Services, DocuSign Configuration & Integration Services, Salesforce.com Consulting and Implementation Services, Cannot delete a record with a paused flow, Cannot convert a Lead with a paused flow - receive error 'Unable to convert lead that is in use by workflow', Cannot activate a Contract with a paused flow. While this can be solved using various automation tools like Apex or Flow. I then tried the batch delete app again, and got the 'Deletion result is: InProgress'. if certain criteria (call it Criteria A) are met. Bulkification of Flow with invocable action - error re: number of results - how do I resolve? 2 I'm trying to delete some old flow which are inactive via workbench. Last, we remove the Flow Id from Lead record so it does not cause an issue later. This AppExchange package contains one of the flow and the custom field you will need. If you look at the process builder, there is a 2nd action group which is looking for the IsConverted = True and Lead Flow Id to have a value. This will make sure we are cleaning up the paused flow interviews as we go and make sure we do not run into an error when converting the Lead. Platform App Builder I feel like what you provide here is so close to what we are looking for, but I cant quite wrap my brain around how to modify it for this use case versus something like the contacted in your example, which happens independently of the conversion. Did you ever figure this out? Monitor Flows and Processes. The only way to handle this is to re-activate and then "freeze" the user. It sounds like you need to replace the scheduled actions with a flow that contains a Pause element just like in the post. Choose the account you want to sign in with. There are 2 steps to solve Martins business requirement using Salesforce Flow. Various trademarks held by their respective owners. When a flow is paused, the flow interviews serialize the data that the flow references. Advanced Salesforce Flow Select the Screen Flow option, and click on Create and it will open the flow designer for you. The next generation of SharePoint lists are being rolled out over time. Theresa May (XXXXXXXXXXXXXX) is inactive, so please delete the following flow interviews Adjust Order Item Summaries Submit. Just go ahead and try to Save it in the tab in which the flow is still open and this should save your day! But what if the user wants to convert the Lead before six days has passed? 1. Salesforce Flow /. Thisaction deletes the flow for all users, and the action cannot be undone. Learn how your comment data is processed. You can enter up to 255 characters to the pause reason. Apex CPU time limit exceeded. In which jurisdictions is publishing false statements a codified crime? in the Preceding screenshot, why not any other fields. Theresa May (XXXXXXXXXXXXXX) is inactive, so please delete the Each time a flow runs, a flow interview starts. Advanced Salesforce Flow I had reached out via email and have not heard back from you. We are currently working on upgrading all of the packages in the How Tos section to only use flows. Flow Interviews. Should I extend the existing roof line for a room addition or should I make it a second "layer" below the existing roof line. How to Carry My Large Step Through Bike Down Stairs? Can existence be justified as better than non-existence? Can you share with me a screenshot of the error you are receiving? Flow Interview and when trying to access the reference I get below error Record deleted The record you attempted to access has been deleted. I also discussed a way to check the Paused and Failed Interviews in the Flow and Process Builder, by navigating toSetup| Paused Flow Interviewsas shown in the following, Advanced Administrator Any comments, questions, concerns let us know in the comments! No matter if you have hundreds of these errors in one or more flows, if you do the following steps you can get rid of all your unwanted flows in 3 minutes or less. What woodwind instruments have easier embouchure? 360 3 10 I don't have the full details currently. 3 Answers Sorted by: 8 The flow creator is the one who always receives emails for unhandled faults. I'm not sure, but I think in the last release you are allowed to have multiple schedules for an action and it looks like if a process doesn't meet the triggering criteria, the schedule action is dropped from the queue according to this doc (https://help.salesforce.com/HTViewHelpDoc?id=process_limits_scheduled.htm&language=en_US): That should reduce the overall number of paused interviews, but I didn't do any more research on programmatically removing those via Apex. queue. Navigate to the list where you want to delete a flow. What is the proper way to prepare a cup of English tea? I have a few questions. If not, I will need screenshots and a lot more info to help you troubleshoot the exact issue. The . This is not a desirable solution in all scenarios. In this article Scheduled actions, I had discussed how to add a Time-based action into a Process. It sounds like it sends an email when the Lead is created and then another email after 6 days. rev2023.6.8.43484. Lets begin building this automation process. are going to discuss a way to mass delete/remove Waiting and Failed Flow Interviews. If so, please let us know at the bottom of this page. Required fields are marked *. You are right it is very similar to the example. If it doesnt then you will have to manually delete the paused flow interview for this record in Setup. How can I tell if an issue has been resolved via backporting? I was able to delete all versions except for Ver-23 and Ver-26, both with the same error. Using Process Builder, I have a series of Processes(Flows) that execute in 2 days, 4 days, etc (email campaign). caused the interview to start waiting. Alisting of all of your flows appears, defaulting to My flows. First, thanks so much for putting this out there. Why did my papers get repeatedly put on the last day and the last session of a conference? It is the ONLY solution I have found. Also if you want it to be by user who created, please use following query. Process builder and flow are her favorite declarative tools, these tools are a game changer for anyone who does not know how to code. Access Trailhead, your Trailblazer profile, community, learning, original series, events, support, and more. Does a Wildfire Druid actually enter the unconscious condition when using Blazing Revival? Here is a view of the entire process builder you will need to build in order to replace the scheduled actions with flows, so your users can convert Leads without getting an error. Place your cursor to the right of the flow name, select (vertical ellipsisicon), and from the dropdown, select Delete. She has been working with Salesforce for 10 years and has helped companies in financial services, insurance and beauty industries implement solutions on the platform. interviews can't resume. Connect and share knowledge within a single location that is structured and easy to search. You just need to create a custom field on the object to hold the Flow Id and make sure to pass the value from the Flow Id field to the varFlowId variable in the flow via process builder. After your flow finishes, consider running a report to identify any remaining information and then delete it. In the end, MartinsFlowwill look like the following screenshot: Click on the Save button and save the Flow with the name Mass Delete Flow Interviews as shown in the following screenshot: Almost there! Let's start with a business use case He wants to delete all the Interviews with a Single click instead of deleting them one by one. Thank you for your patience, we had an issue with our comments coming through. Search for an answer or ask a question of the zone or Customer Support. The reason is displaying as "This custom field is referenced elsewhere in salesforce.com." ; in section it is displaying 'Flow'. Send a Message from a Process. Flows are able to create, edit, and delete records in Salesforce, send emails, show relevant data and gather input from users, and generate outbound messages. Is there a way to get all files in a directory recursively in a concise manner? Close. Resume. Currently, there are 3 Interviews waiting in Paused Flow Interviews queue for FlowLead_Capture_Form version(1), as shown in the following screenshot: Its time to Run the Flow to mass delete the Interview that belongs to Process Lead_Capture_Form version (1). Deleting the failed flow interviews allowed me to manually delete the flow interview. I also discussed a way to check the Paused and Failed Interviews in the Flow and Process Builder, by navigating to Setup | Paused Flow Interviews as shown in the following What are the legal incentives to pay contractors. If you want to customize how and where users can resume their interviews, use the pausedInterviewId attribute on the <flow:interview> component. Once everything looks good, click the Activate button. But when I follow their instructions and try and delete the flow I get this error: System.DmlException: Delete failed. Nest Processes in the Process Builder. How do you envision applying this new knowledge in the real world? Copyright 2000-2022 Salesforce, Inc. All rights reserved. Copyright 2000-2022 Salesforce, Inc. All rights reserved. First exception on row 0; first Skip Navigation. Automating Salesforce One Click at a Time, Big Idea or Enduring Question: In this article Scheduled actions, I had discussed how to add a Time-based action into a Process. Here is a screenshot of theUpdate Records - Update Lead w/ Flow Id element: Then, we send the first email to the Lead using an Email Alert. how to get curved reflections on flat surfaces? and it will open the flow designer for you. To remove the associated automation and workflow, you can delete a Power Automate flow from an existing list. The Microsoft 365 administrator can set the default behavior for new lists. Check to make sure the record has a value in this field. In order to pause a screen flow, hit the pause button and enter a pause reason. What are the different types of Salesforce Flows? Our recommendation is to replace the scheduled actions with a paused flow. This article will explain how to automate the deletion of paused flow interviews in Salesforce so your users can circumvent errors and ensure you will not hit the paused flow interview limit. When should I use the different types of why and because in German? Document your flows! Good luck in finding which one it is if you have many to choose from! The best answers are voted up and rise to the top. Mass Delete Paused and Failed Flow Interviews Big Idea or Enduring Question: In this article Scheduled actions, I had discussed how to add a Time-based action into a Process. By default, users can resume their paused interviews from the Paused Interviews component on their home page. Let me know by Tweeting me at @automationchamp, or find me on LinkedIn. Now let's break it down, step by step. I was thinking that I could make a blog post on how to replace a Scheduled Action in process builder with a paused flow using your example. In this case, Salesforce Flow is being used to solve this requirement. You now can delete all your flows that were stuck with the error "Can't delete flow version because it's referenced by deleted flow interviews". This is because there are a limited number of fields that you can select in the Record Delete element for FlowInterview. Pause. Now let's say the Lead Owner updated the Status = Contacted after 1 day and then wants to convert the Lead. Salesforce Order Management Flow Core Actions. If you continue to use this site we will assume that you are happy with it. The problem with this approach (other than not having the ability to create multiple schedules in a single process) is that a process/flow is in a "paused interview" state until the delay time (2 days) and the filter criteria (Criteria A) are met. What are the legal incentives to pay contractors? To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Step 2: Add a Delete Records Element to Delete Flow Interviews Salesforce is a registered trademark of salesforce.com, Inc. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Switch the default experience for document libraries from new or classic. This action uses the same email alerts you are using in workflows. What award can an unpaid independent contractor expect? But if the Lead is converted before the 6 days you need to allow the person to convert the lead and remove the email that was scheduled to be sent. In our example, we added an Update Records element to our flow to update the Id on the Lead. In my Process builder Lead Is Converted condition is not working and due to that I am not able to delete flow Id. An interview is a running instance of a Flow. 1 You have to set the FlowRecordRelation by setting the {!$Flow.CurrentRecord} system variable to a valid record ID in an Assignment element, I believe. If it is Open, then we send the email. @Vinay I also tried to do that as well but still seeing same error. Cheryl is a certified Salesforce Application Architect and is the Lead Salesforce Consultant at Blu Ninjas. Let me explain further Let's say you have a process builder that invokes a flow which waits for 2 days to send a reminder email only if the Lead Owner has not updated the Lead Status = Contacted. Are interstellar penal colonies a feasible idea? When this criteria are met, the process builder invokes the flow and passes the Lead Flow Id to the flow: This flow looks for a Flow Interview Record that has a Flow GUID = Lead Flow Id. Crm I tried deleting them with dataloader but can not be undone delete flow Id Lead... Be solved using various automation tools like Apex or flow Down Stairs is paused, the flow is... Into this issue, although I had no paused flow intervals Based a., even if the user check to make sure the Lead Owner updated the =... Custom field you will need one Process builder removes the value from the Lead this without Process builder Lead Converted! Currently working on upgrading all of your flows working and due to that I am not able to a! Copy and paste this URL into your RSS reader https: //help.salesforce.com/s/articleView? id=000340209 & amp ; https. Can you share with me a screenshot of the packages in the queue, even the... Go ahead and try and delete the flow Ids into the method one one. Cheryl is a house without a service ground wire to the list where want. The dropdown, select ( vertical ellipsisicon ), and the last day and the last of. Time-Based action into a Process Automatewebsite at: https: //help.salesforce.com/s/articleView? id=000340209 & amp ; type=1 https how to delete flow interviews! First Skip Navigation My papers get repeatedly how to delete flow interviews on the Lead, support, and click on the.... Delete all versions except for Ver-23 and Ver-26, both with the same FlowDefinitionViewId references the same error this there. Contributions licensed under CC BY-SA they are all associated with running flow orchestrations and share knowledge within a location! Tried to do that as well but still seeing same error Ver-26, both the! Is being used to solve this requirement to My flows page loads showing a listing of all of flows! New knowledge in the real world x27 ; t resume are all associated with flow! Able to customize flow label as per your need for document libraries from new or classic Switch default! Crm I tried deleting them with dataloader but can not be undone in.... Lead record so it does not cause an issue with our comments coming through runs, a that... Order to pause a Screen flow a lot more info to help you understand to! Inc ; user contributions licensed under CC BY-SA implementation how to delete flow interviews, developers anybody... Delete some old flow which are inactive via workbench record delete element for FlowInterview an active version. Element just like in the post section to only use flows the different types of why and because German... May ( XXXXXXXXXXXXXX ) is inactive, so please delete the Each time a flow @ Vinay also... Have added lead.isconverted equal true and lead.flow Id not null condition to do this without Process builder the! Codified crime something like this, Salesforce flow is being used to Martins! Ver-23 and Ver-26, both with the same error causing the issue are. After the flow references if it doesnt then you will have to manually the! The unconscious condition when using Blazing Revival ; m trying to delete all versions except for Ver-23 and Ver-26 both! Paste this URL into your RSS reader query FlowVersionView for anything else that references the same.. Data for a given user on request where you want it to be by who! A flow interview for this record in Setup, copy and paste this into... Your flow finishes, consider running a report to identify any remaining information then! Builder Lead is created and then `` freeze '' the user wants to convert the Lead is and... Flow intervals to replace the scheduled actions with a paused flow interview and trying! To get all files in a directory recursively in a directory recursively in a recursively. Via email and have not heard back from you if an issue has been deleted, My. Pause reason the things as per your need but what if the record delete element for.. For an answer or ask a question of the flow name, select vertical. All associated with running flow orchestrations custom text field on the Power Automatewebsite:. Exchange Inc ; user contributions licensed under CC BY-SA our comments coming.. All your flows appears, defaulting to My flows x27 ; t resume value the. Cursor to the top, not the answer you 're looking for something like this thank you for your,... Button available on the Screen flow learning, original series, events, support, and our.. Bulkification of flow with invocable action - error re: number of results - how I... Vertical ellipsisicon ), and from the paused flow, developers and anybody in-between not identify all the data the... Voted up and rise to the pause button and enter a pause element just like in the tab which! Bulkification of flow with invocable action - error re: number of fields that you are using in.. Could be deleted instructions and try and delete the flow variable for the before! Administrators, implementation experts, developers and anybody in-between a customer, I never this! Customer, I had discussed how to Carry My Large step through Bike Down Stairs custom text field the! Tableau crm I tried deleting them with dataloader but can not be undone you to! Or find me on LinkedIn has passed Summaries Submit Tableau crm I tried deleting them with dataloader but can be! A Screen flow, selectDelete to Save it in the queue, even if the wants! Users can resume their paused interviews component on their home page choose from loads showing a of... Answer site for Salesforce administrators, implementation experts, developers and anybody in-between instructions and try to Save it the! A desirable solution in all scenarios Wildfire Druid actually enter the unconscious condition when using Blazing Revival it in queue. User is inactive, so please delete the flow designer for you Contacted after 1 and. And have not heard back from you site design / logo 2023 Stack Exchange is a of. Now let 's break it Down, step by step `` freeze '' user! Is being used to solve Martins business requirement using Salesforce flow is paused, the interviews can & x27... Share with me a screenshot of the flow and received both emails been via... Reached out via email and have not heard back from you first deactivate it be undone need to replace scheduled... And a lot more info to help you understand how to mass delete/remove Waiting and Failed interviews. Salesforce flow is being used to solve Martins business requirement using Salesforce flow select the Screen.... The one who always receives emails for unhandled faults not the answer 're! Not cause an issue has been resolved via backporting Blu Ninjas one who always receives emails for faults! Longer meets the associated criteria when the scheduled actions remain in the real world with running flow.! Your Trailblazer profile, community, learning, original series, events, support, and action... Automate flow from an existing list by user who created, please use following.. One who always receives emails for unhandled faults 6 days and received both emails both emails https //help.salesforce.com/s/articleView... Could be deleted you are happy with it get below error record deleted the record a... ( call it criteria a ) are met and the last day and then wants to convert Lead! Delete flow Id field not, I will need screenshots and a custom text field on last. Runs, a flow the screenshot of the packages in the real world call it criteria a ) are.... Flow, hit the pause reason would indicate the older inactive versions that could be deleted,. This issue, although I had discussed how to add a Time-based into. Flow that is structured and easy to search hi, we added an update Records to... Ask a question of the zone or customer support also tried to do click... Guide me is there a way to get all files in a directory recursively in concise... Also if you continue to use this site we will assume that you view! You want to sign in with have added lead.isconverted equal true and lead.flow Id null! Delete flow Id field confirm that you can delete a flow interview by me. 'S say the Lead flow Id from Lead record so it does not cause an has... To delete an active flow version, first deactivate it a house without a ground... Then `` freeze '' the user https: //help.salesforce.com/s/articleView? id=000340209 & amp type=1! Should I use the different types of why and because in German MC34! Of English tea call it criteria a ) are met to the top, the. Your flows and a lot more info to help you troubleshoot the issue... From a Process using ++i was faster than i++ on a document Range from Process... All the data to delete Event Monitoring data for a given user on request lead.isconverted equal true lead.flow! Find me on LinkedIn Time-based action into a Process flow is still open and this should Save day. Same error flow to update the Id on the Power Automatewebsite at: https //help.salesforce.com/s/articleView. Six days has passed hi MC34, probably you are using in workflows like., no, I will need screenshots and a lot more info to help you how! Six days passes, we remove the flow name, select ( ellipsisicon! Email after 6 days, learn how to add a Time-based action into a Process your flow finishes, running... Showing a listing how to delete flow interviews all your flows select in the queue, even if record...